We have a new Online Customer Portal!

All Instructions for how to register your new Online Payment Portal can be found here.

Just head to hcwd.com/bills to set up your account today!

We have been experiencing technical difficulties with our main phone line. If you’re having trouble reaching us, please try 270-505-4345.

Changes are coming!

Improvements are needed in our County Water System. Improvements include: 1) increasing filtration capacity at Pirtle Spring Water Treatment Plant; 2) Increase raw water influent rate from Gray Lane Pump Station; 3) Install a new booster pump station to service

Renters: assistance is available if you have fallen behind on rent or you utilities bills. To apply, click here.

Ever wonder why there are more Water Main Breaks in winter? Check out this great video explanation from our friends at Wave 3!

We stumbled across this article written by the folks over at SEH, Inc. about why these things happen. Enjoy!

Without some type of disinfectant in drinking water, disease-causing organisms may exist and cause widespread health issues for a community.

What are chloramines?